Recipient | Role | Purpose |
Google Cloud EMEA Limited (Google Workspace) | Processor | We store and process your case file using Google Drive and other Google Workspace services (Gmail, Google Docs, Google Sheets, Google Calendar). |
Anthropic, PBC | Processor | We use Claude, a business AI assistant, to help our staff organise case files, prepare checklists and draft correspondence. Anthropic processes this data only on our instructions and under a data processing agreement, and does not use it to train its models. |
Creditsafe | Independent controller | Electronic identity verification, sanctions, PEP, adverse media and company data checks. Creditsafe uses data from its own providers, including the credit reference agency Experian. |
The other party's agent, the landlord or seller, solicitors or conveyancers | Independent controller | Only where necessary for the transaction or where another regulated firm relies on our checks, as the MLRs allow. |
HMRC, the National Crime Agency, the Office of Financial Sanctions Implementation, police and other authorities | Independent controller | Where the law requires or permits us to share information. |
Our professional advisers and auditors | Independent controllers / processors | Legal, compliance and audit purposes. |